Effective Date: JUNE 18 2026 Last Updated: JUNE 18 2026
Express Freight International, Inc. (“Express Freight,” “EFI,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have. It applies to information collected through our website at express-freight-intl.com (the “Site”) and to information you provide to us in the course of doing business with us.
By using our Site or providing information to us, you agree to the practices described in this Privacy Policy.
1. Who We Are
Express Freight International, Inc. is a Miami-based freight forwarder and non-vessel operating common carrier (NVOCC) providing international air, ocean, and ground transportation, warehousing, customs clearance, and related logistics services. We have served businesses shipping to and from the United States, Latin America, the Caribbean, and worldwide since 1992.
2. Information We Collect
We collect information in the following ways:
a. Information you provide directly. When you contact us, request a quote, apply for credit, complete shipping or customs documentation, apply for employment, or otherwise communicate with us, you may provide:
- Contact details such as your name, company name, email address, and telephone number;
- Shipment details such as origin, destination, commodity type, cargo description, weight, dimensions, and declared value;
- Business and financial information, including information submitted on credit applications, powers of attorney, customs forms (such as ISF filings), and related trade documentation;
- Employment information, if you apply for a position with us, such as your résumé, work history, and contact details;
- Any other information you choose to include in your communications with us.
b. Information collected automatically. When you visit our Site, we and our service providers may automatically collect certain technical information, including your IP address, browser type, device information, pages viewed, referring website, and the dates and times of your visits. We collect this information using cookies and similar technologies (see Section 6).
c. Information from third parties. We may receive information about you or your shipments from carriers, overseas agents, customs authorities, credit reference sources, or your authorized representatives, where relevant to the services we provide.
3. How We Use Your Information
We use the information we collect to:
- Provide quotes and deliver our freight forwarding, customs, warehousing, and logistics services;
- Communicate with you about your shipments, requests, and account;
- Process credit applications and manage billing and payments;
- Prepare and submit customs and regulatory filings on your behalf;
- Operate, maintain, and improve our Site and services;
- Comply with legal, regulatory, and customs requirements, including those of U.S. Customs and Border Protection (CBP) and other authorities;
- Evaluate employment applications;
- Protect our rights, property, and the security of our systems, and prevent fraud or misuse.
4. How We Share Your Information
We do not sell your personal information. We share information only as needed to provide our services and operate our business, including with:
- Carriers, agents, and partners — ocean and air carriers, trucking providers, overseas agents, and warehouse operators involved in moving and handling your cargo;
- Customs brokers and government authorities — including U.S. Customs and Border Protection (CBP), the U.S. Food and Drug Administration (FDA), and the customs authorities of destination countries, as required to clear and transport your shipments;
- Service providers — vendors who support our operations, such as IT, software, hosting, payment processing, and communications providers, who are authorized to use the information only to perform services for us;
- Professional advisors — such as accountants, attorneys, and insurers, where necessary;
- Legal and regulatory disclosures — when required by law, regulation, legal process, or to protect the rights, safety, or property of EFI, our clients, or others.
Because we provide international shipping services, your information may be transferred to and processed by our agents, partners, and government authorities in countries outside the United States, including in Latin America and the Caribbean, in order to complete your shipments.
5. Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect the information we collect against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. You share information with us at your own risk, and you are responsible for keeping any account credentials confidential.
6. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to function properly, remember your preferences (including language selection), analyze Site traffic, and improve performance. Cookies are small files stored on your device. You can control or disable cookies through your browser settings, although some features of the Site may not function properly without them.
We may use analytics services (such as Google Analytics) to understand how visitors use our Site. These services may collect information such as your IP address and browsing activity in accordance with their own privacy policies.
This site uses Google reCAPTCHA to prevent spam; Google’s Privacy Policy and Terms of Service apply.
7. Third-Party Websites and Services
Our Site may contain links to third-party websites and services, including our customer tracking portal and external resource websites. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party site you visit.
8. Data Retention
We retain personal information for as long as necessary to provide our services, maintain business and transaction records, comply with legal, tax, customs, and regulatory obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of information and applicable legal requirements.
9. Your Choices and Rights
You may:
- Access or update the information you have provided by contacting us;
- Opt out of marketing communications by following the unsubscribe instructions in our emails or by contacting us directly;
- Request deletion of certain personal information, subject to our legal and recordkeeping obligations.
Depending on where you reside, you may have additional rights under applicable privacy laws. For example, California residents may have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know, delete, and opt out of the “sale” or “sharing” of personal information (note: we do not sell personal information). To exercise any of these rights, please contact us using the information below. We will respond as required by applicable law.
10. Children’s Privacy
Our Site and services are intended for businesses and individuals who are at least 18 years old. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above and post the updated policy on this page. Your continued use of the Site after any changes indicates your acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Express Freight International, Inc. 7950 NW 77th Street, Unit 1 Miami, FL 33166 Email: ops@express-freight-intl.com Phone: 305-597-9595
English 
Español